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Answers:
Why is VT-Med the best option for my medical clinic’s technical support needs?
Because VT-Med specializes in IT services for clinics and doctors, our company is specifically designed to support, maintain and service your clinic's EMRs and EHRs, billing systems, lab systems and the interfaces that link those systems. We understand how difficult it can be managing IT systems. We also understand that doctors and their staff don’t have time to deal with these problems. That is why VT-Med has chosen to make managing and repairing medical clinics’ IT our focus and priority.
How does Vt-Med help manage my clinic’s IT?
VT-Med works to ensure that of all your clinic’s critical IT systems are functioning correctly through a 24 hr/day remote access support system.
What are the advantages of using online technical support?
There are two distinct and critical advantages to using online support over on-site support:
1) We don't disturb the normal functioning of the clinic. The doctors and staff need to see patients, not to deal with technicians.
2) The costs to you are much lower. Our experts can solve all problems through remote access. There is no need for on-site visits from our technicians, thereby reducing your costs.
Will my clinic’s data be safe and secure?
Because VT-Med connects to a clinic’s database through a secured encrypted connection, which is accessible only through the VT-Med offices, all of your clinic’s data remains 100% safe, secure and private.
Is it legal to give VT-Med access to our clinic’s database?
Certainly. It is 100% legal because VT-Med and its employees are HIPAA compliant. All of our employees must sign an HIPAA agreement with VT-Med and VT-Med signs an HIPAA agreement with the clinic ( See the HIPAA agreement page).
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