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The service we offer integrates all aspects of your medical information technology. This means that one team working from one place handles all of your IT needs. As a result, our team of technicians will come to know and understand your clinic’s specific IT requirements and be able to provide you with personalized and professional support.
Think of VT-Med as part of your IT team. |
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Clinical Systems
We monitor all aspects of your clinical systems...Administration, tune up and advisory of EMR's, EHR's, Billing Systems and Labs. Systems.
Server Administration and Monitoring
We provide solutions through remote monitoring of your mission-critical server or network components and communication device for detecting errors and sending alerts. Our IT technicians perform Remote Network and Server Monitoring from dedicated monitoring stations 24 hours a day, 7 days a week.
Terminal Services and Citrix servers.
Microsoft ISA server.
Microsoft Exchange Server
Other proxies and firewalls
Database Administration
We understand that your clinic needs 24-hour access to the data in your databases, especially when it comes to patient information. Certified database professionals in.
Oracle.
Microsoft SQL Server.
Sybase.
MySQL.
System Alerts
As part of an initial audit, your systems are configured to alert us to any issues that occur. By monitoring backup logs, virus alerts and other critical system activities you can be confident automated tasks are being carried out successfully.
We are also able to monitor your connectivity and critical Internet services externally. Email servers, Internet connections and any other services you rely on will be monitored constantly. If any become unavailable, you will be alerted immediately and remedial action will be taken. In most instances we are able to identify and fix the problem before you even realize it existed!
Help Desk Services
We can supplement and manage your company's helpdesk and technical support services. Our knowledgeable technical experts will act for your Medical Clinic in providing the help your users need.
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